US Bankcard Services, Inc.

4.0 star rating Rating - based on 14 reviews & complaints
At USBSI we pride ourselves in providing the most sincere and reliable merchant account service to our customers. Our year-round, multilingual, in-house customer service and technical support are focused on moving your business forward.  
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US Bankcard Services, Inc. Categories
Credit Card Terminal Systems Service
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Customer Reviews, Ratings & Complaints
Review Posted 9/30/2015
People who care
Like many other business owners, I consider credit card processing fees to be a necessary evil. I don’t usually have time to look into my statements in detail, but had an approximate idea of the percentage of fees I was paying. After switching to... Read More »
 
 
 
Review Posted 6/17/2015
SAVED MONEY, SAVED TIME, GOOD SERVICES
U.S. BANKCARD SERVICES, INC. SAVED MY MONEY, SAVED TIME, BECAUSE THEY HAVE A GOOD SERVICE TEAM, WHEN I HAVE A PROBLEM FOR THE CREDIT MACHINE, THEY ALWAYS REPAIR THE PROBLEM QUICKLY. Read More »
 
 
 
Review Posted 2/5/2015
good service
Our company have been doing business with US Bankcard for several year, they provide us with excellent and prompt service. I will give them five stars. ingri Read More »
 
 
 
Review Posted 2/3/2015
Great service
My terminal stopped working all of the sudden and they we're able to get me a new swap within a day. They felt my urgency and they understood my frustration and did their best to get my business back up and running. I give them an A+ Read More »
 
 
 
Review Posted 12/16/2014
saved my business
This company saved my restaurant. I was in debt to my knees trying to make ends meet, they called me and showed me this site called sure3. Long story short, a few weeks later i was actually able to pay my workers Read More »
 
 
 
Review Posted 11/18/2014
Smooth and seamless
I read all of the reviews here before deciding on which processor to go with, despite the bad reviews from below, I am happy that I made a decision to switch to them. Their rates are pretty good but what I'm happy with the most is their service. W... Read More »
 
 
 
Review Posted 11/8/2013
Hard workers
I have been processing with this company for years! Sure there was some rocky times, but every time there was a problem, their customer service would always minimize it and take care of it right away. One time my machine was acting up, and i am no... Read More »
 
 
 
Complaint Posted 12/17/2012
never do Business again with US Bankcard
I will never do Business again with US BANKCARD , They overcharge me ( The total fee to total sale is 4.5%), worst customer service, and poor tech support. Read More »
 
 
 
Review Posted 6/3/2012
Dishonest
I have had only trouble with company. They never mentioned half of the fees when I spoke to them on the phone. They sent me only half the contract and totally denied it. I would never use such a dishonest again! Read More »
 
 
 
Complaint Posted 4/1/2012
Dishonest practices
Our business signed on with US Bankcard Services, Inc. In August of 2011. We signed a contract that stated NO membership fee. At the time it was $55.00 and Kevin the salesman told me to cross it off, sign it and fax it back which is what I did. T... Read More »
 
 
 
Review Posted 3/12/2012
The company has resolve the issue
I previously had an issue with U.S. Bankcard due to the cancellation. The company contacted me and did diligently to resolve the issue and refunded me all the money. I believe they are trying to do the best they can to keep customer happy with the... Read More »
 
 
 
Review Posted 7/2/2010
Review 7/2/2010
Ive been working with this company since 2004 and I have not had any problems why my account whatsoever. When I needed to process payments online I looked around and searched everywhere to find a company that had the best support since ecommerce w... Read More »
 
 
 
Review Posted 5/17/2010
Review 5/17/2010
OK, Ron from US Bankcard Services was extremely helpful. He went out of his way to try to resolve the issue for me. It could have gone either way. But in light of good customer service. He has decided to credit me the fee that was charged, and yes... Read More »
 
 
 
Complaint Posted 10/17/2007
Review 10/17/2007
If anyone wants to do business with this company, please make sure you read every single line in the term and conditions and make sure which charges will apply to your contract. If you don't read it, you will end up paying for alot of charges you... Read More »
 
 
 
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Additional Business Information
Hours   Monday-Friday 8:00AM-5:00PM Phone   (626) 363-2528 Address   17171 East Gale Avenue, Suite 110
City of Industry, CA 91745
Website   http://www.usbsi.com Email   alan.long@usbsi.com
Contact   Alan Long Other  
 
 
 
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