Complaint
Posted 4/12/2022
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 04/12/22
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LYNN HAVEN, FL
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Sorriest watch ever made
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I purchased a ironman model 32423 in December 2021 and the watch runs and keeps good time as long as I don't wear it. If I wear it , it stops moving. I had a Rolex watch dealer replace the battery and it still does it. I contacted Invicta and they... Read More »
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Complaint
Posted 8/14/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 08/14/13
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Worst watch and customer service department
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I agree and have experienced many of the same issues and problems reported here on this site. You can be as generous as many other big corporations and have a non-profit and do humanitarian things. But, if you do not stand behind your product by p... Read More »
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Complaint
Posted 1/25/2013
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1 Review
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0 Question
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18 Profile Views
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0 Answer
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Trustlinker since 01/25/13
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Complaint
Posted 12/3/2012
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1 Review
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0 Question
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24 Profile Views
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0 Answer
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Trustlinker since 12/03/12
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Complaint
Posted 11/21/2012
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1 Review
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0 Question
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34 Profile Views
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0 Answer
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Trustlinker since 11/21/12
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Very bad brand for warranty and repair
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it is a very bad company. the watch is 15 months> I use this watch 2 or 3 days a week.
The bracelet was broken.
I sent my watch in September to change the bracelet because it is a special bracelet Invicta.
The time to have an answer = 4 weeks.
I... Read More »
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Review
Posted 8/15/2012
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1 Review
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0 Question
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52 Profile Views
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0 Answer
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Trustlinker since 08/15/12
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Poor service
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I have several Invicta watches, and will never purchase another one. the service department is apathetic and clueless. they rule by incompetance. Five months to repair a watch. Save your money and never purchase one of these timepieces. I would ra... Read More »
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Complaint
Posted 8/7/2012
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1 Review
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0 Question
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58 Profile Views
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0 Answer
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Trustlinker since 08/07/12
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You decide on how to send your money
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Let me start by saying I loved my watch until... I sent my watch to Invicta for repairs. I paid $60.00 up front for the work to be done as it was out of warranty. They lost my watch. Invicta then told me my watch was only worth a fraction of the $... Read More »
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Complaint
Posted 7/10/2012
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1 Review
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0 Question
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56 Profile Views
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0 Answer
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Trustlinker since 07/10/12
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Not worth buying the watch
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Unfortunately I had to send a watch in for a repair - which I was told was a "movement" problem and that it was to be sent overseas for repair. I have called the service no less that 4 times in the past several months - each time getting a differe... Read More »
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Complaint
Posted 7/7/2012
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1 Review
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0 Question
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59 Profile Views
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0 Answer
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Trustlinker since 07/06/12
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Poor Service
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I bought a Reserve Excursion about a year ago, two of the pointer markers on the bezel fell off. Sent Dec 29, 2011 and they said 3 months wait,$28 return shipping. In March I find out I owe $45 for new bezel which I didn't see on cryptic invoice t... Read More »
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Complaint
Posted 6/9/2012
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1 Review
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0 Question
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74 Profile Views
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0 Answer
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Trustlinker since 06/09/12
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BAD
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I send a watch for repair on march 30.
Will be ready on august 4 is what they told me becouse was shiped over sees.
5 monthes Invicta?
No more Invicta watches for me.
It is not possible something like that. Read More »
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Complaint
Posted 5/8/2012
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1 Review
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0 Question
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71 Profile Views
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0 Answer
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Trustlinker since 05/08/12
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Terrible Repair Service
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I bought an Invicta watch the last day on a Carnival cruise. Carnival would not refund or replace watch since I had already gotten off ship and the day of departure the shop is closed so after several calls to Carnival they tell me I must go throu... Read More »
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Complaint
Posted 2/16/2012
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1 Review
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0 Question
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81 Profile Views
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0 Answer
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Trustlinker since 02/16/12
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Invicta Watch Custome Service From Hell
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I purchased two Baby Lupas, both watches went bad back to back in less then a years from purchase. I sent both watches in with a 25.00 money order. Little did I know they had a price increase. Okay, so now I owe them $3.00 for one watch and 28.00... Read More »
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Complaint
Posted 12/3/2011
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1 Review
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0 Question
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74 Profile Views
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0 Answer
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Trustlinker since 12/03/11
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Bad experience with Customer Service & Repair
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I purchased the Invicta Interceptor April 2011.I went on a cruise and went swimming in the Caribbean in about 6-10 feet of water. When I returned on the ship I noticed my watch had gotten water in it. My troubles had just begun. I contacted Invict... Read More »
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Complaint
Posted 10/28/2011
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1 Review
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0 Question
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87 Profile Views
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0 Answer
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Trustlinker since 10/28/11
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Review 10/28/2011
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worst customer service by invicta
battery gave out in 7 months. if you try to replace it on your own, you void the warranty.you must send it in.
you pay for shipping there $12
money order for return shipping $29
replace battery... Read More »
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Complaint
Posted 6/2/2011
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1 Review
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0 Question
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99 Profile Views
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0 Answer
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Trustlinker since 06/02/11
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Review 6/2/2011
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I belong to several watch forums and have seen threads and documentation that the Sandstone dials are not Sandstone at all but a mix of sand and plastic. Eyal and the technical brand manager both were on ShopNBC saying they were genuine Sandstone.... Read More »
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Complaint
Posted 4/21/2011
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1 Review
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0 Question
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93 Profile Views
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0 Answer
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Trustlinker since 04/21/11
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Review 4/21/2011
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Beware of the fine print. I purchased an Invicta Reserve watch at Shop NBC with a defective crown. The stem became difficult to impossible to screw into the watch. I sent the watch in to Invicta with a $28 check for postage as the Reserve collecti... Read More »
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Review
Posted 1/23/2011
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1 Review
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0 Question
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125 Profile Views
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0 Answer
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Trustlinker since 01/23/11
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Review 1/23/2011
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I am glad I found this link. It will save me quite a bit of time. I already discovered the phone problems when we tried to register the warranty. After a day of calling, we sat down to read the warranty. It plainly states the waiting period as wel... Read More »
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Complaint
Posted 1/21/2011
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1 Review
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0 Question
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79 Profile Views
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0 Answer
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Trustlinker since 01/21/11
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Review 1/21/2011
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I purchased a watch from shopnbc in July 2010 and in August the bracelet broke.
I sent the watch to Invicta via ups 0n 8/20. After calling Invicta several times I still do not have the watch back. Six months seems to me to be an excessive amount o... Read More »
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Review
Posted 6/25/2010
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2 Reviews
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0 Question
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116 Profile Views
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0 Answer
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Trustlinker since 06/25/10
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Gaviota, CA
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Review 6/25/2010
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I am surprised to see the low BBB rating for Invicta. My own company has the highest rating and the rating means a lot to me. My experience to date has been great. You get a lot of watch for the money. The movements are identified as to Swiss, Swi... Read More »
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Complaint
Posted 5/28/2010
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1 Review
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0 Question
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93 Profile Views
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0 Answer
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Trustlinker since 05/28/10
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Rantoul, IL
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Review 5/28/2010
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I got a Invicta model#5075 watch in June 2009,In Sept 2009 it stopped working took to a local watch repair man,He said the movement was all messed up,Invicta says they have a 1 year Warranty ( LOL what a joke has to pay $25 for warranty work )I se... Read More »
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