Kim M.'s review of eHarmony, Inc.

eHarmony, Inc.

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Customer Reviews & Ratings
Complaint Posted 1/15/2011
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Review 1/15/2011
This company is a fake and a joke. The men that I met on here were jerks. One of them actually was a stalker who wasn checdking up on me on facebook. The other just used me until he got what he wanted than he just left and I'm still waiting for him to return the last of my stuff. I removed my credit card information including the number off this website at the beginning of January and when they could not get the account to auto renew they than proceeded to go back into my records with them and they billed the credit card that I used in September to sign up for a 3 month period. This took them January 6th to January 14th to do. I closed and cancelled my account on January 14th. When I sent them an e-mail saying that I closed it they started giving me information on how to get matches to talk to me and they also sent me a satisfaction survey to fill out. DO NOT use this service. Because they will not refund your money unless they are forced to do it.
 
 
 
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Additional Business Information
Hours   Phone   (800) 951-2023 Address   2401 Colorado Avenue, Suite A200
Santa Monica, CA 90404
Website   http://www.eharmony.com Email   betterbusiness@eharmony.com
Contact   Donna Lonigro Other  
 
 
 
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