Barbara Z.'s review of WebMenu

WebMenu

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Complaint Posted 1/18/2010
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Review 1/18/2010
WebMenu promised me that they would be able to provide 10,000 unique hits and leads to my website within a six month period. If I did not receive these leads they would give me an additional 6 months for free. They gave me a back office in order to be able to check the leads and hits that were coming in. Hits that were coming into my website were from the same few IP addresses over and over again.
In the six month period that I was with them, the website received NO WHERE NEAR the 10,000 hits, none the less "leads" that they guaranteed. As a matter of fact, I received only ONE actual "lead" in that 6 month time period. A lead is where someone actually clicked on my website and then signed in giving me their name and phone number so that I could call them.
Their "hits" are not actual hits to the website, but a request on your keywords that leads you to a search engine list of sites that match that keyword. IF the user has WebMenu, then your website would be pictured a the top of the page. If the user does not have WebMenu, than your website is just part of the search engine listing.
At the end of six months, WebMenu DID NOT honor their guarantee and keep my advertising going for another six months. They just took my check and ran.
 
 
Business's response - by John S.on 5/13/2010
Barbara Z. Webmenu does not promise unique hits to anyone our tool bar is free to everyone. We also do not have any guarantees of service. Please read our terms and conditions. We are a search engine. Like Google, Bing and Yahoo none of us can guarantee unique hits. If you would like to use our service it is free - Please list your site. Our click-2-call service and landing page is included. Enjoy Best place to spend money for ads is Google.
 
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Additional Business Information
Hours   24/7 Phone   (888) 502-4844 Address   11712 Moorpark Street, Suite 213
Studio City, CA 91604
Website   http://www.webmenu.com Email   jay@webmenu.com
Contact   John Sloatman Other  
 
 
 
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