Marc W.'s review of Spark Networks, Inc.

Spark Networks, Inc.

         
Customer Reviews & Ratings
Complaint Posted 4/7/2011
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Review 4/7/2011
I would like to forewarn people about this website. HOW does this company get an A+ RATING, if all these posting are complaints ???? But this site takes it to the max. During my first 10 days of membership ( which I have signed up for 6 months ), I have been bombarded with spammers wanting to talk to me, sending me emails and smiles. Every time I reported it, the member gets cancelled, then I get an email from customer support, that "another memeber has reported it". How convenient... I spoke to customer service and asked for my money back, since I was very unhappy with the spamming activities allowed on this site and expressed my concerns, they told me to just "keep reporting the spammers"... Again How Convenient .. To make me do their job for them.... I would not Join this site at all. I'm still trying to get my money back on this. I also joing because of the A+ Rating on the site, This doesnt not reflect the quality and integrity of their website. I will be listing all the SPAM I get listed here on a Daily Basis. I hope this will show the sham on this site . 4/10/2011 9am - send me an email , but deleted by staff when I went to check. sender information - Catchmeforever82 4/21/2011 - 1:41am- I got a "CARD" from this New Member. Obviously, the STAFF Members are sleeping or creating new ID's at this time to try to get more members. simple_luv1 Sent: Friday, 22 April 2011, 11:35 PM I got another SPAM.. This time I will post the email I got.... faithparadise35556 - Tuesday, 26 April 2011, 10:13 PM Hi there how are you doing today..? My name is Adjei...single looking never been married with no kids..am really impress by your profile and i will like to know more about you.. am 32 years of age . I am an honest heart that's looking for a stable relationship. I understand it is important to lay down lasting foundations for a lasting relationship. I am an active person who enjoys cycling and running best. I believe keeping fit is important. I am not interested in games or drama..am new on here and i don't know much about this dating site i will like to get to know more about you.. can you please email me a pic of you and a little about your self to the email address below..? {Trxxxxxx@ymail.com} am online now.. we can chat there as well hope to hear from you soon.. Now here is the CHAT LOG Connected! faithparadise35556 will receive an invitation to join after you type your first message. RichAzn: ? Waiting for faithparadise35556 to respond.... faithparadise35556 has joined faithparadise35556: Hello how are you doing there xxxxx: hows the weather today xxxxx: I got your email faithparadise35556: YEA faithparadise35556 has left. faithparadise35556: What is your address xxxxx: my email or my home ? Waiting for faithparadise35556 to respond.... faithparadise35556: Ok .. my address is Trulysoul@ymail.com faithparadise35556: Let me at Yahoo messenger Now . xxxxxxxxxx: i dont have yahoo.... faithparadise35556: What dou have xxxxx: gmail faithparadise35556: Ok what is Your Gmail account xxxxx: why do you want it? faithparadise35556: add me so That we Chat There Now. xxxxx: we can chat here.? cant we ? faithparadise35556: Linablls45@gmail.com xxxxx: whats your name ? faithparadise35556: Aryee adjei xxxxx: excuse me ? xxxxx: adjei ? xxxxx: thats a nice name faithparadise35556: Ok., xxxxx: what are you looking for ? faithparadise35556: am Looking for a Man in my life . xxxxx: thats me.. xxxxx: do you have a pic? faithparadise35556: Yea i have Pics for you xxxxx: what county are you at ? faithparadise35556: Am in Ghana you xxxxx: I thought you were in NJ ? xxxxx: thats what your profile says.. faithparadise35556 has left. Be aware. Christian Mingle Does not monitor its users. Its a bad site (( NOTE )) I will Post All the Spam I get. This will Not STOP Till I get my FULL REFUND BACK
 
 
Business's response - by Emily V.on 4/9/2011
We regret your dissatisfaction in our site services. As clearly stated in the terms of use that you agreed to upon joining our site, we are not responsible for the content posted by other members. We monitor the website carefully and do our best to prevent such users from joining our site. We review and carefully respond to each member's complaint. We also advise our members to utilize the site services and not divulge their personal contact information until they feel safe in doing so. We also clearly state our no-refund policy in our terms of use as well as on our payment pages. We regret that you are dissatisfied in our service but have many, many members that are creating lasting and meaningful relationships. We continue to receive dozens of success stories every week. We are a valid company with many happy customers which is noted in our BBB and Trustlink ratings.
 
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Additional Business Information
Hours   Phone   (323) 658-3000 Address   8383 Wilshire Blvd Suite 800
Beverly Hills, CA 90211
Website   http://www.spark.net Email   evarney@spark.net
Contact   Emily Varney Other  
 
 
 
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