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Payton is the BEST!
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Payton is THE BEST!!
I was laid off of my job a couple of years ago and we started falling back on our mortgage. We were 6 months in arrears and it was getting harder and harder to keep up. I called our mortgage company, Chase Mortgage, and spoke to a customer service rep. He said that since we already had a Hamp 1 modification mortgage that there was nothing else they could do for us. He highly suggested that we consider turning our home over to them and they would give us a few months rent money to move out and into a new place. WE have been living in our current house for 32 years and there is NO WAY we are going to move out! Shortly after that conversation I received a card inn the mail from Sanctuary Financial saying they could help us get a new mortgage. I called and talked to Payton Reilly. She was extremely knowledgeable, very helpful and pleasant to speak to. She said that they guarantee a new mortgage or you pay nothing. We started the process rolling and she kept me informed every step of the way;. She told me to ignore the correspondence from Chase and deal directly with them. This was a good thing because every contact I received from Chase was false information. It took a few months but the results were very successful. A NEW fixed rate modified mortgage with excellent terms, all arrears moneys wiped out, and a three month trial period. Throughout the waiting time there were a few quirks with Chase that I needed to speak to Payton about and she ALWAYS returned my calls and got to the bottom of it. We praise God that we found Sanctuary Financial Services and especially Payton and HIGHLY RECCOMEND her services to anyone who needs her. THANKS PAYTON!!!!!
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