Carol R.'s review of OWTEL

OWTEL

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Review Posted 3/12/2017
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DO NOT BE FOOLED BY OWTEL
I DO NOT KNOW WHY THIS COMPANY EXISTS. THEY FOOLED A LOT OF PEOPLE BY TRYING TO GET MORE MONEY FROM YOU. EITHER THEY WILL CALL YOU EVERY OTHER DAY TO SELL YOU THEIR OTHER PRODUCTS OR THE BILLING THEY WILL SENT YOU IS ALWAYS TO THE LAST MINUTE. FOR EXAMPLE, YOUR DUE DATE IS THE 31ST, THE BILL WILL ALWAYS ARRIVE THE 30TH AND IF NOT PAID, INTEREST WILL BE APPLIED WHICH IS ALWAYS MORE THAN YOUR BILLING. IN MY CASE, ALWAYS, I ONLY HAVE $6 TO $10 BILL AND ONE TIME THEY SEND THE BILL REALLY REALLY LATE LATE THAT EVEN IF I SEND THE CHECK THE FOLLOWING DAY, IT WONT REACH CALIFORNIA BEFORE THE TIME THEY SPECIFIED AND GUESS WHAT, THE INTEREST IS $8 MORE THAN THE BILL OF $7. OBVIOUSLY, THEY PRINT THE BILL AND SENT THEM LATE TO SIPHON MONEY. AND THE FINAL STRING IS THAT THEY CHANGED THEYRE BILLING TO A PAPERLESS WITHOUT EVEN INFORMING US. WE WAITED FOR THE BILL, NO BILL FROM THE MAIL, NOT EVEN A PHONE CALL. AFTER 2 MONTHS THEY CALLED. SAYING THAT THEY CHANGED THE WAY THEY BILL TO A PAPERLESS THAT WE NEED TO PAY THE BALANCE. YOU ASKED THEM WHY THEY DIDNT SEND EVEN AN EMAIL TO LET US KNOW, THEY DIDNT GIVE YOU ANY ANSWER, WHAT THE FUCK. IF YOU ARE A DECENT BUSINESS, YOU ARE SUPPOSED TO LET YOUR CUSTOMERS THAT YOURE GOING PAPERLESS. SO THE $5.00 BILL AFTER 2 MONTHS IS $37. AND WE PAY THAT AMOUNT. WHEN IN FACT THERE SHOULDNT BE AN INTEREST SINCE THEY DIDNT LET US KNOW THAT YOURE SUPPOSED TO MAKE AN ONLINE ACCOUNT BECAUSE THEY CHANGED TO PAPERLESS BILLING. YOU PEOPLE ARE ALL SCUMBAGS! GO TO HELL! I HOPE SOMTHING BAD WILL HAPPEN TO THIS BUSINESS. PUTANG INA NINYO. MAGKAMATAY NA KAYONG LAHAT!
 
 
 
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Additional Business Information
Hours   Phone   (866) 444-0585 Address   P.O. Box 7440
Alhambra, CA 91802
Website   http://www.owtel.com Email   bbb@owtel.com
Contact   David Chen Other  
 
 
 
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