lanette m.'s review of Blizzard Entertainment

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Complaint Posted 10/21/2010
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Review 10/21/2010
Yes I have a complaint. Blizzard had finally went live with their new patch 4.0.1...It's been over a week now and I have went through the channels on getting my game play corrected..(ie....Latency, lag) they have refused to answer my mail to their website or ignored my posts in the tech forums. I pay to play just like everyone else....I understand they have a TOS policy in place, but this is no EXCUSE for poor service on their part. I have been very patient with this company,but I'm at wits end now. Since I have went through the proper channels, can they be held liable for the service I am not getting, but I am paying for it each billing cycle....
 
 
 
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Additional Business Information
Hours   In Game Customer Support 24/7 Phone   (949) 955-1382 Address   16215 Alton Parkway
Irvine, CA 92618
Website   http://www.blizzard.com Email   psams@blizzard.com
Contact   Paul Sams Other  
 
 
 
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