Manou M.'s review of Fletcher Jones Motor Cars, Inc.

Fletcher Jones Motor Cars, Inc.

Preferred Members
Courtesy Chevrolet
2060 miles
D & H Motors
4.6 star rating 2337 miles
Chino Hills Ford
4.3 star rating 2346 miles
Beverly Hills Porsche
4.6 star rating 2382 miles
         
Customer Reviews & Ratings
Complaint Posted 11/24/2010
. 1
. 0
Review 11/24/2010
I have been a customer of Fletcher Jones Motorcars for about a year and a half now but on my last two visits to the service department, I received poor service from a Service Advisor by the name of Jim Buote, which I fell compelled to bring to everyones' attention. Mr Buote was unhelpful, rude and arrogant. My husband and I brought it to the managers attention and since customer service is not a priority for them they seemed not to care. So if you expect good service do yourself a favor and don't go to Flecher Jones Motorcars.
 
 
Business's response - by Client Care Manageron 12/6/2010
Hi Manou, I apologize for your recent service visit and would like to learn more about your experience and circumstance allowing us to determine a resolution to overcome your recent experience. I may be reached at (949) 718-3000 and look forward to hearing from you. Respectfully, Heather Lewis Client Care Manager
 
Was this review helpful? (5)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Sales Mon-Fri: 8am-9pm Sat: 8am-8pm Sun: 10am-8pm Phone   (949) 718-3000 Address   3300 Jamboree Road
Newport Beach, CA 92660
Website   http://www.fjmercedes.com Email   hlewis@fjmercedes.com
Contact   Heather Lewis Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.